Returns & Refunds Policy
We want you to be completely satisfied with your purchase. Here's our returns policy.
You may return most new, unopened items within 7 days of delivery. We'll also pay the return shipping costs if the return is a result of our error.
- • Unopened products in original packaging
- • Defective or damaged items
- • Wrong item received
- • Items with manufacturer defects
- • Opened software or games
- • Items without original packaging
- • Customized or personalized items
- • Items damaged by customer
1Contact Us
Email us at itechsolutions997@gmail.com with your order number and reason for return.
2Get Authorization
Wait for our return authorization and instructions. Do not ship items without authorization.
3Ship the Item
Pack the item securely with all original packaging and accessories. Ship to the address provided.
4Receive Refund
Once we receive and inspect the item, we'll process your refund within 5-7 business days.
• Refunds will be issued to the original payment method
• Shipping costs are non-refundable unless the return is due to our error
• Sale items may have different return policies - please check product details
• For damaged or defective items, we may require photos before authorizing a return